Write to us.
Describe what happened. The app version, iOS version and iPhone model help us investigate.
Email supportIf a digit was not recognised correctly or you have a question, start with these quick checks or contact the developer.
Describe what happened. The app version, iOS version and iPhone model help us investigate.
Email supportKeep the full 9×9 grid visible, use even lighting and hold the iPhone parallel to the puzzle.
Most scan issues are solved by a steady image and visible outer edges.
Show all four outer edges, avoid reflections and keep the iPhone parallel to the puzzle.
Use Correct Recognition and change only the affected cells.
The camera is used only to capture the Sudoku. Processing happens on the device.
Open Settings → Manage Subscription in SudoFlash or use Apple’s subscription settings.